Here are some tips to troubleshoot common errors associated with downloading the Algebraic Reasoning textbook.
Most common errors, including “Sorry but your download link has expired,” can be resolved by either updating your web browser or by clearing your web browser’s cache.
Information to Troubleshoot by Browser
| Google Chrome | Mozilla Firefox | Internet Explorer or Microsoft Edge | Safari | |
|---|---|---|---|---|
| Update your web browser | How to Update Chrome for Computer, Android, or iOS | How to Update Firefox | How to Update IE Microsoft Edge updates along with Windows 10 | Update Safari on a Mac Update Safari in iOS |
| Clear your browser cache | Clearing the cache in Google Chrome | Clearing the cache in Firefox | Clearing the IE cache Clearing the Microsoft Edge cache | Clearing the cache in Safari on a Mac Clearing the cache in Safari in iOS |
We will continue to update this page as needed. If, after attempting both of these solutions, you are still experiencing errors in the download process, please contact us using the technical support form.
